Support

Microsoft Outlook

Setup instructions for Microsoft Outlook

  1. Open Outlook
  2. Click Tools -> Account Settings
  3. Click the New... button
  4. Put a dot on Microsoft Exchange, POP3, IMAP, or HTTP" at the top
  5. Click Next
  6. Put a check mark in "Manually configure server settings or additional server types" and click Next
  7. Put a dot on Internet E-mail and click Next
  8. Fill out your email information.
    Your Name: This is what will be displayed when someone receives an email from you.
    E-mail Address: Your First Step email address. Usually: username@cityname.com but username@firststepinternet.com will also work.
    Account Type: POP3
    Incoming Email Server: secure.fsr.com
    Outgoing Email Server: secure.fsr.com
    User Name: The first part of your email address, everything before the @ symbol.
    Password: Your email password
  9. Click the More Settings button to continue setup.
  10. Click the Outgoing Server tab
  11. Put a checkmark in "My outgoing server (SMTP) requires authentication"
  12. Click the Advanced tab
  13. Change the number in the "Outgoing Server (SMTP):" box from 25 to 587
  14. Click OK
  15. Click Next
  16. Click Finish to finalize setup of your new account

Images from the setup process:

 

 

  • Creating an additional e-mail address
  • Accessing your e-mail while away from home
  • List of available First Step domains
  • Windows Live Mail
  • Microsoft Outlook Express
  • Microsoft Outlook
  • Microsoft Entourage (OS X)
  • Macintosh Mail (OS X)
  • Mozilla Thunderbird
  • Handling Large Emails
  • iMail Administrator information
  • Setup Outgoing Authentication