Support

Changing your First Step Account Password

Log into the Account Management page. Click on Change Password on the left-hand side in order to change your master password. All password changes happen once an hour at the top of the hour. If you change your password at 9:20am, it will be available for use after 10am.

  • Change your Login Name
  • Changing your First Step Account Password
  • You can request a Call Back from Technical Support
  • Changing your address and/or phone number
  • You can View and/or Add Services
  • Adding or Changing your additional E-mail addresses
  • You can make your payment