First Step Internet
208.882.8869  |  CONTACT US  |  JANUARY 21, 2022
The Region's Largest and Most Trusted Service Provider

Network Status


Regional or system-wide outages are posted on this page until resolved.

Current Outages: 
Planned Outages: 

First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.

If you are experiencing difficulties, we would be happy to help you! You can email us at, visit our chat space at or call us at (208) 882-8869 (toll free at 1-888-676-6377).  Technical Support hours are from 8:00 AM to 7:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sunday. 
To see the areas we serve, click:
First Step Internet 2021  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 |
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